Community
Housing>>Renter's Guide>>Moving In
Moving In
Connecting Utilities to Your New Home
Your landlord should provide information
about the utilities needed for your rental unit. The following
shows utility providers in the Durham area.
Electricity
Duke
Energy
- Apply for electricity by calling 1-800-777-9898 or by visiting the Duke Energy web site.
- Orders for electricity are processed Monday-Saturday, 8:00am-9:00pm.
- Allow 3-5 business days for your order to be processed.
Natural Gas
PSNC
Energy
- Apply for gas service by calling 1-877-776-2427.
- A deposit may be required to set up a new account.
The deposit amount is based on the previous
usage at your new address.
- It can take 2 days to 1 week (peak move-in
season) to start gas service.
Water
City of Durham - Water Management
101 City Hall Plaza
(919) 560-4411
Office Hours: 8:00am to 5:00pm, Monday - Friday
To activate water service, you must go to City Hall Plaza and provide the following:
- A $50 deposit or credit reference letter from another utility
- A copy of your lease agreement
- Social security card or a photo ID
Heating
Oil
Couch Oil Company
(919) 286-5408
Office Hours:
Monday-Friday, 8:00am - 5:00pm, Saturday, 9:00am - Noon
Don C. Christian Co., Inc.
(919) 596-8169
Office Hours:
Monday-Friday, 8:00am - 4:00pm
Telephone
Verizon
- Apply for phone service by calling 800-483-4000.
- You may also apply for service by visiting the GTE Phone
Mart at Northgate Mall, Telephone: 286-7336, Hours: Monday-Saturday, 10:00am-9:00pm,
or the South Square Mall, Telephone: 403-3211, Hours: Monday-Saturday,
10:00am 9:00pm.
- A deposit may be charged to set up a new account.
- A connection charge is required to start your new telephone
service. Installation charges generally appear on your first telephone
bill.
- Phone connection normally takes 2 business days.
Cable TV
Time Warner Cable
708 E. Club Blvd.
Durham, NC 27704
(919) 220-4481
- To order cable television service, call 1-888-489-2666.
- Cable hookup requires payment for installation and one month's
service.
Internet Access/Remote Internet
Office of Information Technology (OIT)
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